FAQ

What scale are your models?
All 2D6 Wargaming models are 285 scale.  Commonly referred to as 6mm.

Do you cast to order?
No. All items are in stock. This is because the stock is not cast in-house. So I need to carry a large inventory of all pieces so that customer orders can be met. I stock hundreds of each item.

Can you take VAT off my order as I live abroad?
No, simply because we do no charge VAT.  In a nut shell, only businesses that have a turnover over £80,000 charge VAT in the UK.

Postage and packaging fees
P&P fees is not just about postage, it involves everything to do with packing, packaging and posting your order.  Boxes, pens, tape, postage fees, everything.

When do you dispatch orders?
Orders are usually dispatched within 24 hours of the order.  Occasional this takes 48 hours.

Can I track my order?
If you are in the UK, generally your order is not tracked. However, if you are anywhere else in the world your order will always be tracked and you should receive an email notification with a link so you can track your order's journey.